Rate Information

At KLS Express, we offer competitive and transparent pricing based on trip distance, service type, and special accommodations. For a detailed quote, please contact us directly or request a quote via our contact form.

Zero-Tolerance Policy

KLS Express enforces a strict zero-tolerance policy for drivers regarding the use of drugs or alcohol. Any violation of this policy will result in immediate disciplinary action, up to and including termination.

If you suspect a driver is under the influence, please report the incident immediately by calling us at 281-271-4178 and also reporting to the City of Dallas via 3-1-1.

Wheelchair Accessibility

Wheelchair-accessible vehicles are available upon request. We ask that you indicate accessibility needs at the time of booking to ensure proper vehicle assignment.

City of Dallas Complaint Info

To file a complaint about a transportation provider, you may contact the City of Dallas 3-1-1 by dialing 311 from your phone or visiting:
https://dallascityhall.com

(Ord. 29696, SEC. 47A-2.1.7)